Archive for the ‘Best of the Springs’ Category

High Customer Satisfaction

March 18, 2012 in Art,Art Gallery,Artists,Award,Best of the Springs,Custom Art,Fine Art,Honors,Hunter-Wolff Gallery,Oils,Old Colorado City,Paintings | Comments (0)

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Cindy has a lot to smile about. She owns beautiful art from Hunter-Wolff Gallery

High customer satisfaction is key to business growth.

We make this our goal every day and watch for the smile on our customer’s face and listen for the compliment from their lips. We do not send surveys to our customers but everyone knows this too is an effect tool to measure customer satisfaction levels.  My yardstick is more personal.  I simply look for repeat sales, favorable comments and smiling faces.  By asking customers for feedback and if they would likely recommend our gallery to friends and family is my most effective method of measuring customer satisfaction. This way, should I learn that a customer is not 100% thrilled, I can address the problem immediately (it rarely happens but a business owner always wants to be prepared).

Receiving public recognition and awards is also an excellent indicator of “getting it right” but don’t forget to ask those who step through your door about their opinion. They are the ones who make a difference to your bottom-line.

Tip: For those repeat customers who keep you very busy, be sure to thank them in a way they least expect – with action that shows you are grateful for their business.

 

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The Right Art for The Right Budget

March 17, 2012 in Art,Art Gallery,Artists,Best of the Springs,Colorado,Fine Art,Honors,Hunter-Wolff Gallery,Oils,Old Colorado City,Paintings | Comments (0)

Under the Silver Moon by Clifford T. Bailey

If you have $425,000 you can find a really fabulous John Stobart painting at The Englishman in Naples Florida.  If you have a more modest budget, Hunter-Wolff Gallery can recommend a dozen or so Colorado artists to dress up your home with pieces that will make you proud to own—without all those zeros weighing down your receipt!

We are just as excited about the accomplishments of Penny Stewart, Patience Heyl, Clifford Bailey, John Sherman, Kenneth Shanika, Katherine McNeill, Marlene Kort, Kathryn McMahon …and dozens more. Who wouldn’t want to make a sale that is nearly half a mil?  The reality is few of us live that lifestyle and it doesn’t take mega-bucks to fill your life with beautiful art.  Visit us in person and see the excellent work of a dozen or so regional painters, and tell me if you would have preferred something by John Stobart.   Voted Best of the Best Gallery in Colorado Springs, March 2012, Colorado Springs Style Magazine

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