Archive for July 21st, 2010

Mission Accomplished

July 21, 2010 in Art | Comments (0)

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Ann Leago, Event Planner

Our Newest Staff Member, Ann Leago, Event Planner

Offering art work that exceeds expectation isn’t the only thing on my mind 24 hours a day

When someone walks through my door or speaks with us via the telephone or email, I’m thinking about how I can make this a memorable experience for that person.  My staff and I take great pride in delivering high quality work but creating a pleasant and professional environment for a delightful buying experience is just as important.

What does that mean? It simply means following good business practices and following through with excellent customer care.  Offering a great environment that is comfortable and managed by a staff who understands the importance of excellent customer care is high on my list.  When customers meet my staff, they feel the same way I do about these top-notch professionals the instant they are greeted with, “hello, welcome to Hunter-Wolff Gallery  . . .” We serve clients with sincere interest, good listening skills, and a desire to fill requests—even when we don’t have what is desired.  Just ask the mom who came in with her tearful 8 year old son whose dog just ate his stuffed, toy buffalo. Of course, I don’t sell stuffed animals or children’s toys but that didn’t stop me from finding out who did. I immediately called another store nearby who I knew carried little, stuffed animals and hopefully a buffalo.  Guess who was my happiest customer that day?  Yes, little 8 year old Colin.

Every day we are presented with opportunities to exceed expectations. And every day we are ready at Hunter-Wolff Gallery with experts who are eager to discuss, explain, educate, and find ways to meet your art (or stuffed animal) needs. We hope you will stop in soon to meet Marlene Kort, an accomplished pastel artists and superb customer care-giver on most Tuesdays.  Then come back on Wednesday and meet our new Event Planner and gallery representative, Ann Leago, who will serve and welcome you with an eagerness and warm smile that is hard to match.

Marlene Kort working on another great pastel painting

Marlene Kort working on another great pastel painting

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